I have general questions about my Benefits...

How do I use my International Benefits?

What does my International Health Plan cover?

What am I covered for?

Live Chat

For a quick, immediate response between 8:30am - 4:30pm EST.
NOTE: Our Student VIP Representatives will make every effort to assist with specific coverage and eligibility questions.
Ultimately, the policy document is the only true indicator of coverage.
 

Click to start a Live Chat
 

Phone

For a quick, immediate response between 8:30am - 4:30pm EST. Leave a voicemail after hours, and receive a response the next business day.

1-888-918-5056

Email

You can expect a response the next business day.

info@studentvip.ca

I have questions about
a claim...

Has my claim been processed?

I don't understand the final decision of the claim.

How long until I get reimbursed?

Phone

For a quick, immediate response between 8:00am - 8:00pm EST.

1-888-509-7797

Email

You can expect a response the next business day.

ishp@cowangroup.ca

Travel Coverage Contact Information

If you are travelling and require assistance, please contact Cigna Envoy’s 24/7 assistance team 

Phone

1-800-243-1348