StudentVIP.ca

Make a Claim

If you have paid up front for medical services (doctor visits, emergency hospital expenses, lab tests, x-rays, etc.), you will need to submit a claim for review for reimbursement (receive money back).

Please see the steps and tips below to submit your claim.

Claims Status:

For claim status information, please contact Medavie Blue Cross directly: 1-833-867-3468 or studentvip@medavie.bluecross.ca

How to Submit A Claim

Tips

Claim Question?

Translated Claim Instructions

Claims Reimbursement

Online:
Please click here to submit an online claim to Medavie Blue Cross.

A claim form can be found here. if you are not submitting a claim online, you must print and complete this form.

By Email:
Please send in a completed claim form and all receipts and or medical notes to

By Fax:
Please send in a completed claim form and all receipts and or medical notes to 1-514-286-8480
When faxing please include a cover page indicating Student VIP International Claims.

By Mail:
Please send in a completed claim form and all receipts and or medical notes to:

Medavie Blue Cross

Attn: International Student VIP – Montreal Claims Dept

550 Sherbrooke Street West, L-15
Montreal, QC H3A 6T6

*If you are graduating or your coverage is terminating, you must submit your claims to Medavie Blue Cross™ within 90 days of your coverage terminating. If you do not submit your claims by the 90 day deadline, your claim will not be processed and no refund will be provided. Claims must be less than 1 year old.

Ensure you complete as much of the form as you can to avoid delays in processing. You must include your name, student ID number and contact information.
Include the invoice or receipt from your medical appointment with your claim form.
Include any medical notes, doctor notes, lab results or prescriptions to support your claim.
If mailing your claim, please keep copies of all of your documents.

For questions regarding claims contact the international coordinator or Medavie Blue Cross directly.

StudentVIP

Medavie Blue Cross

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Medavie Blue Cross™ will issue reimbursements in the form of a paper cheque, to the address on file, if there is no direct deposit information provided. Please note that cheques are considered stale dated after six months unless certified. If your cheque is stale dated within 12 months of the end of the policy period in which your claim was incurred, you can contact Medavie Blue Cross directly to have the cheque reissued. If you are requesting to reissue a stale dated cheque that is beyond 12 months from the end of the policy year in which the claim was incurred, you must contact Student VIP directly. Any requests made outside of this timeframe may not be honoured.

Find out how to get your money faster!

Have a Canadian bank account? Set up direct deposit for faster reimbursement!

Online: Add your banking information directly in your Medavie Blue Cross account

Manual: Fill out a Direct Deposit Form and send it to Medavie Blue Cross via email (studentvip@medavie.bluecross.ca) or mail it to the closest Blue Cross office address listed on the form.